Online MIP Frequently Asked Questions

The Mandatory Information Program (MIP) provides general legal information about separation/divorce and family law. It covers the legal process, the impact of separation and divorce on children and adults, alternatives to court for resolving your dispute, and some of the resources available in your area. The script is provided by the Ministry of the Attorney General to give accurate information to all parties to a court case at the beginning of the process.

Yes. All parties to a court case (with very few exceptions) MUST attend a MIP before they are able to have a Case Conference, even during the pandemic.

Please contact us at MIP@axisfamilymediation.com as more dates and times may be available in the near future.

The On-line MIP will be presented by an Information and Referral Coordinator, a family law lawyer and a mental health practitioner (such as a social worker, mediator or therapist), the exact same way as the in-person MIP is.

A desktop computer, laptop, tablet or smart phone are needed for watching the MIP as there will be both a video and audio component. You will need a display to watch the slides and presenters and a speaker to listen to the presentation. You will not need a webcam or microphone as you will not be seen or heard during the presentation. You will need a keyboard to be able to ask and answer questions. You will also need a reliable internet connection for the duration of the presentation.

The on-line MIP uses a program called Zoom Webinar to present the MIP which may require you to download software and register using the same email to which the invitation was initially sent. Be sure to confirm your Zoom account before trying to log into the webinar. If you are new to using Zoom, you may want to visit our dedicated AXIS Zoom site here: https://axisfamilymediation.zoom.us/. At the bottom of the screen you will see “Getting Started,” which links you to Zoom’s wide range of on-line tutorials and Frequently Asked Questions. You may also want to consider making yourself available for two sessions in case you have technical difficulties with the first date since we don’t provide real-time troubleshooting during the MIP.

If you do not have access to a desktop computer, laptop, tablet or smart phone and internet for the full presentation, you will need to attend an in-person MIP when they resume.

No. If you have already attended the MIP, you do not need to re-attend. You will need to file a copy of your certified MIP Certificate in your current court file to prove that you have previously attended. A copy of your certificate can be found in your previous court file, in your own personal files, or you can contact the lawyer you had at the time you attended the MIP for a copy, if you had one. Contact us at MIP@axisfamilymediation.com if you have further questions. You are always welcome to re-attend the MIP if you would like and you will be given a new certificate if you do.

No. The information presented is the same. We use the same script supplied by the Ministry of the Attorney General for both the in-person and on-line versions of the MIP and you will have the ability to ask questions of the presenter just like you would in the in-person MIP. You will also receive the same listing of local resources when you attend.

You are welcome to have a friend or support person with you when you attend the On-line MIP, but unless they register for the program themselves, they will not receive a certificate of completion like you will. Please do not share your registration link with anyone as this will register the person you give the link to in your place and overwrite your certificate of completion at the end.

Grandparents who are parties to the court proceedings must still complete the MIP as a mandatory step in the court process. Grandparents may find that not all slides apply to them but there is still a benefit to learn about the legal issues, court process, and alternatives to court. In terms of the portions outlining the emotional impact of separation and divorce, this information is still relevant if applied in the context of the emotional impact to oneself of being in conflict with family members. Further, whether children are exposed to parental conflict or parent-grandparent conflict, their emotional development can still be impacted. Therefore the tips to keep negative feelings away from children and learning to communicate in a respectful manner transcends the identity of the adult — parent or grandparent.

We suggest that you attend the On-line MIP in a quiet, distraction free environment. We strongly recommend that you do not allow your children to be present while attending as some content may not be appropriate for children under 18 years of age.

Periodically during the on-line MIP, you are asked poll questions which you are given a limited time to answer. If you do not, it will be assumed that you are no longer paying attention and you will not receive the certificate of completion.

If you stay until the end, answer all the poll questions, and complete the On-line MIP, a special On-line MIP Certificate of Completion will be sent to the court on your behalf. The certificate will be filed in your electronic court file and the docket in court will be updated. You will also be sent a copy to keep for your own records.

Someone from the court will likely contact you if you have a court date coming up. As of 19 May 2020, courts have begun hearing scheduled court matters using phone or video conference technology. Contact your lawyer or court to get more information about your court date if they have not already contacted you. The MIP is separate from other court appearances, but they go hand-in-hand. You must attend both a MIP and all other scheduled court appearances in order for your court matter to progress.

AXIS is contracted by the Ministry of the Attorney General to provide the Mandatory Information programs, Information and Referral Coordination services, on-site mediation, and off-site mediation. The courts are always eager to help you find ways to settle your family law matters. During the MIP, we will provide information about many forms of alternate dispute resolution methods. If you would like more information about mediation, you can find it on our website at www.axisfamilymediation.com.

AXIS is contracted by the Ministry of the Attorney General to provide the Mandatory Information programs, Information and Referral Coordination services, on-site mediation, and off-site mediation. The courts are always eager to help you find ways to settle your family law matters. During the MIP, we will provide information about many forms of alternate dispute resolution methods. If you would like more information about mediation, you can find it on our website at www.axisfamilymediation.com.

Please feel free to contact us at MIP@axisfamilymediation.com should you have any questions or concerns. Please note that we are currently working remotely due to physical distancing guidelines, so if you leave a voicemail, when we return your call, our number may show up as a blocked or unknown caller.